Your support team's
first responder.
Lives on your website and messaging channels. Resolves 60–80% of customer questions without human escalation.
Most customer questions don't need a human. But they get one anyway.
Customer support tickets grow faster than you can hire. Most questions are repeats of what's already in your docs — but customers don't read docs. Hiring a support team is expensive and slow to train.
Hey, I ordered the wrong size on my last order. Can I exchange it?
Of course — I can see order #48217 here. You ordered a medium. Which size would you like to swap to?
Large please.
Done. I've generated a prepaid return label and your large will ship as soon as we receive the medium. You'll get an email confirmation in the next few minutes.
An agent that resolves the 60–80% your team shouldn't be touching.
An AI agent trained on your business, products, and policies. Answers questions in your tone, with full context. Escalates only what genuinely needs a human, with the conversation history attached so the handoff is seamless.
- Trained on your FAQs, docs, and tone of voice
- Multi-platform: web chat, SMS, WhatsApp, Slack
- Human handoff with full context preserved
- Learns from every conversation — improves over time
- Week 1Knowledge ingestionWe feed it your docs, FAQs, order data, and tone-of-voice samples. Define escalation rules.
- Week 2Channel deploymentEmbed on web chat, connect to SMS / WhatsApp / Slack. Test with internal team first.
- Week 3Soft launch (10% traffic)Route a fraction of real conversations through. Monitor escalation rate and customer sentiment.
- Week 4+Full deployment + tuningScale to 100% with daily review of escalations. Monthly tuning baked into the retainer.
You should talk to us if
- Your support team is drowning in repeat questions
- You're considering hiring more support reps
- Your customers prefer chat over email or phone
Scoped to your operation.
Every deployment is sized to your volume, integration complexity, and rollout timeline. We scope on a 30-minute discovery call, then send a fixed proposal within 48 hours.
- Build + rollout included
- Voice / model / brand customization
- Integration with your existing systems
- Weekly tuning during rollout
Stack with the rest of the platform.
Off-hours AI agent
Books appointments and answers questions after-hours so business owners don't lose late-night inquiries.
Learn more03Appointment scheduling agent
Connects to your calendar and CRM, books the right slot, sends reminders, handles reschedules — without human involvement.
Learn more04Outbound follow-up agent
Calls or texts inbound leads within 60 seconds of form submission — when conversion rates are 8x higher than waiting 5 minutes.
Learn moreStop doing manually
what AI should be handling.
Book a 30-minute discovery call. We'll map your operations, identify the highest-leverage automations, and send you a custom proposal within 48 hours.